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Terms of Use

Last updated 11 June 2026

Plain-English terms, provided in good faith and not legal advice. Adapt with a solicitor before relying on them commercially.

1. The service

Statement → CSV (the “Service”) converts PDF or image bank statements into CSV, Xero, or QuickBooks files. It is provided by CalmHQ Studio.

2. Your responsibilities

  • You confirm you are authorised to upload each statement and to process the personal data it contains.
  • You will not upload anything you do not have the right to process.
  • You remain the data controller for that data; see the Privacy Policy.

3. Accuracy — always check the output

Extraction combines a rule engine and, for difficult layouts, AI transcription. Every result is validated (balances and totals are cross-checked) and low-confidence rows are flagged, but no automated extraction is perfect. You must review the transactions before importing them into accounting software or relying on them. The Service is a productivity aid, not a source of financial or accounting truth.

4. No warranty

The Service is provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose. We do not warrant that extracted data will be complete or error-free.

5. Limitation of liability

To the maximum extent permitted by law, CalmHQ Studio is not liable for any loss arising from use of the Service or from reliance on its output, including errors in extracted data, financial loss, or consequential loss. Nothing in these terms excludes liability that cannot be excluded under law.

6. Acceptable use

Do not attempt to disrupt, overload, reverse-engineer, or misuse the Service, or use it to process data unlawfully.

7. Changes & contact

We may update these terms; the “last updated” date will change. Questions: hello@calmhqstudio.com.